Someone wrote in ![[info]](http://l-stat.livejournal.com/img/userinfo.gif){kind=small} ajmoskwa, |
Indeed
Here, when the snow made driving difficult, the independent company granted monopoly by the government to pick up the trash didn't pick up the trash.
That's fine. Of course then they sent a bill. They went ahead and charged for the week they didn't pick up the trash, the recycling, the glass, and the yard waste.
When I called to inquire about this billing error I was informed that their contract with the government said that when they could not pick up the garbage because of weather -- they would still be allowed to bill residents. They were pretty snide about it.
Then they tried to imply it was my fault -- and then they basically accused me of trying to cheat them somehow.
I called the city to complain and received a call back. While the government officials all said they were sympathetic to my "completely reasonable complaints" I am sure that I will never get the money back spent on services that were not rendered.
Here, when the snow made driving difficult, the independent company granted monopoly by the government to pick up the trash didn't pick up the trash.
That's fine. Of course then they sent a bill. They went ahead and charged for the week they didn't pick up the trash, the recycling, the glass, and the yard waste.
When I called to inquire about this billing error I was informed that their contract with the government said that when they could not pick up the garbage because of weather -- they would still be allowed to bill residents. They were pretty snide about it.
Then they tried to imply it was my fault -- and then they basically accused me of trying to cheat them somehow.
I called the city to complain and received a call back. While the government officials all said they were sympathetic to my "completely reasonable complaints" I am sure that I will never get the money back spent on services that were not rendered.
